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Michele L. Ross

USA & Italy
Capabilities

Consumer Centricity Transformations: Strategy, management, operations, organization, and data

Industries

Retail, Fashion, Luxury, Beauty, Consumer Goods

Bio

Michele has over 20 years of experience in retail, fashion, luxury, and consumer goods, working across planning, merchandising, consumer, and marketing functions. She has worked for globally recognized brands like Macy's, Ralph Lauren, Zegna, and KIKO Milano, and consulted for numerous others as part of Bain & Co.'s Fashion and Luxury Practice in Milan, Italy. 


Clients hire Michele because she gets results. Her consumer lens uncovers opportunities others overlook. She cuts through noise to quickly identify the root cause of challenges. And she is pragmatic, balancing what is available now with a long-term vision to fund the future. 


The result? A goldmine of insights from data already in hand, a focus on what truly moves the needle, and a plan ready for execution - not a presentation destined for a drawer.

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